Tuesday, April 5, 2016

The Humanization of Data


While technology has given us the ability and tools to peer into the smaller spaces of our organizations, the ubiquity of data has remained a constant for as long as organizations have existed.  Data in this context is the raw, unrefined existence of information available to be harnessed to better relate the story of where we came from, who we are today, and what we are capable of becoming tomorrow.  Now, more than any time in our history, we have the ability to gain a balanced and objective definition of our existence.

Data is a living, breathing, being; it needs to be nourished, tended, and trained.  Effective analysis of that data is a combination of science and art:  logical, objectively based systems and tools used in combination with innovation, sensitivity, and human subjectivity.  Data becomes the paint and our tools the brush to depict the reality or sense of reality we decide to portray.  In perfect balance, data transcends both and becomes a vessel in which we can purposefully navigate towards idealism.

The impact of true analysis can be seen in its ability to prove or disprove hypotheses as much as its ability to create action.  Lacking either not only takes the art from it, but keeps it from developing into a productive member of your organization.  When developed properly, data is the catalyst for improvement and productivity.

Much like any members of your team, information must be treated as an integral part with emphasis placed on its development and ongoing benefit to the organization.  Like the others, it must be kept engaged through continuous development and an ongoing dedication to its growth. Data has its own personality, and like any other employee can be impacted by cultural, social, and economic issues.  When given autonomy, it can help create harmony, when stifled it will only tell us what we want to hear.

Not all data is beneficial, and in some cases unnecessary.  Working through the process to determine the value of your information capital is similar to the process of determining effectiveness of your human capital:  consistent feedback, coaching, and evaluation.  Focusing too much on non-productive data has the possibility of draining resources and creating vacuums in your organization. 

Data is prevalent in every organization.  The more successful ones have an understanding and deep appreciation for need to listen to it, nurture it, collaborate with it, and ensure that it receives the free reign to be an effective part of the team.   Your data is an asset and should be treated with respect.  Data should never be a CEO, CFO, CTO, CIO, or even a VP of any organization, but I would argue that it fits very well as the Chief of Staff or Aide-de-camp of every organization.